PRIVACY POLICY

This notice provides Pump Energy Solutions, LLC’s privacy policy regarding the nature, purpose, use, and sharing of any Personally Identifiable Information (PII) collected via this website. Our privacy policy explains our information practices when you provide PII to us, whether collected online or offline, or when you visit us online to browse, obtain information, or conduct a transaction. PII may include: your name, email, mailing and/or home address, phone numbers, or other information that identifies you personally. We do not require you to register or provide personal information to visit our website.

The PII you provide on Pump Energy Solutions, LLC’s website will be used only for its intended purpose. We will protect your information consistent with the principles of the Privacy Act of 1974 , the E-Government Act of 2002 , and the Federal Records Act .

Personally Identifiable Information

As a general rule, Pump Energy Solutions, LLC does not collect PII about you when you visit our website, unless you choose to provide such information to us. Submitting PII through our website is voluntary. By doing so, you are giving the Pump Energy Solutions, LLC your permission to use the information for the stated purpose. However, not providing certain information may result in Pump Energy Solutions, LLC’s inability to provide you with the service you desire.

If you choose to provide us with PII on Pump Energy Solutions, LLC ‘s website, through such methods as completing a web form or sending us an email, we will use that information to help us provide you the information or service you have requested or to respond to your message. The information we may receive from you varies based on what you do when visiting our site.

Generally, the information requested by Pump Energy Solutions, LLC will be used to respond to your inquiry or to provide you with the service you request.

Pump Energy Solutions, LLC website allows you to send us an email. We will use the information you provide to respond to your inquiry. We will only send you general information via email. You should be reminded that email may not necessarily be secure against interception. Therefore, we suggest that you do not send sensitive personal data to us via email.

Categories of information Pump Energy Solutions, LLC collects on its website is further described below.

Automatically Collected Information

We collect and temporarily store certain information about your visit for use in site management and security purposes only. We collect and analyze this information because it helps us to better design our website to suit your needs. We may also automatically collect information about the web content you view in the event of a known security or virus threat. This information includes:

1. The Internet domain from which you access our website (for example, “xcompany.com” if you use a private Internet access account, or “yourschool.edu” if you connect from an educational domain);

2. The Internet Protocol (IP) address (a unique number for each computer connected to the Internet) from which you access our website;

3. The type of browser (e.g., Firefox, Internet Explorer, Chrome) used to access our site;

4. The operating system (e.g., Windows, Mac OS, Unix) used to access our site;

5. The date and time you access our site;

6. The Universal Resource Locators (URLs), or addresses, of the pages you visit;

7. If you visited this website from another website, the URL of the forwarding site.

We may share the above information with our employees or representatives with a “need-to-know” in the performance of their official duties as needed to quickly process your request or transaction. This information is only used to help us make our site more useful for you. Raw data logs are retained temporarily as required for security and site management purposes only.

Third-Party Websites and Applications

Pump Energy Solutions, LLC uses social media websites and other kinds of third-party websites. Pump Energy Solutions, LLC also uses web measurement and customization technologies to measure the number of visitors to our website and their various sections and to help make our website more useful to visitors. In such cases, the third-party application may request an email address, username, password, and geographic location (e.g., State, region, or ZIP code) for account registration purposes. Pump Energy Solutions, LLC does not use third-party websites to solicit and collect PII from individuals. Any PII passively collected (i.e., not solicited) by the third-party website will not be transmitted or stored by Pump Energy Solutions, LLC; no PII will be disclosed, sold or transferred to any other entity outside Pump Energy Solutions, LLC, unless required for law enforcement purposes or by statute.

Information Collected for Tracking and Customization (Cookies)

A cookie is a small file that a website transfers to your computer to allow it to remember specific information about your session while you are connected. Your computer will only share the information in the cookie with the website that provided it, and no other website can request it. There are two types of cookies:

Session: Session cookies last only as long as your web browser is open. Once you close your browser, the cookie is deleted. Websites may use session cookies for technical purposes such as to enable better navigation through the site, or to allow you to customize your preferences for interacting with the site.
Persistent: Persistent cookies are saved on a user’s hard drive in order to determine which users are new to the site or are returning, and for repeat visitors, to block recurring invitations to take the ForeSee satisfaction survey.

If you do not wish to have session or persistent cookies stored on your machine, you can turn cookies off in your browser. You will still have access to all information and resources at Pump Energy Solutions, LLC website. However, turning off cookies may affect the functioning of Pump Energy Solutions, LLC website. Be aware that disabling cookies in your browser will affect cookie usage at all other websites you visit as well.

Security

Pump Energy Solutions, LLC takes the security of all PII very seriously. We take precautions to maintain the security, confidentiality, and integrity of the information we collect at this site. Such measures include access controls designed to limit access to the information to the extent necessary to accomplish our mission. We also employ various security technologies to protect the information stored on our systems. We routinely test our security measures to ensure that they remain operational and effective.

We take the following steps to secure the information we collect:

Employ internal access controls to ensure that only personnel who have access to your information are those with a need to do so to perform their official duties.
Train appropriate personnel on our privacy and security policies and compliance requirements.
Secure the areas where we retain paper copies of the information we collect online.
Perform regular backups of the information we collect online to ensure against loss.
Use technical controls to secure the information we collect online including, but not limited to:
- Secure Socket Layer (SSL)
- Encryption
- Firewalls
- Password protections
Periodically test our security procedures to ensure personnel and technical compliance.
Employ external access safeguards to identify and prevent unauthorized access by outsiders that attempt to “hack” into, or cause harm to, the information contained in our systems.

We hold our contractors and other third-party providers to the same high standards that we use to ensure the security, confidentiality, and integrity of personal information they may have access to in the course of their work completed on behalf of Pump Energy Solutions, LLC.

Interaction With Children Online

Pump Energy Solutions, LLC is committed to the protection of children’s online privacy. The Children’s Online Privacy Protection Act (COPPA) governs information gathered online from or about children under the age of 13. Verifiable consent from a child’s parent or guardian is required before collecting, using, or disclosing personal information from a child under age 13. Pump Energy Solutions, LLC website never intends to collect information about children under 13 years old.

Visiting Other Websites

Our website contains links to other websites. These websites are not within our control and may not follow the same privacy, security, or accessibility policies. Once you link to another site, you are subject to the policies of that site.

We welcome feedback if you have any questions regarding our privacy policy or the use of your information. For additional information about our Privacy Policy, please contact us at mforeman@pumpenergysolutions.com or mail us at:

Pump Energy Solutions, LLC
121 N Bernard Rd
Broussard, La 70518

Updated September 2024